Last Updated: 21 September 2026
This Shipping & Delivery Policy explains the shipping and delivery process for orders placed through Vanya Almirah.
Vanya Almirah is operated by SHREE VISHWAKARMA ENTERPRISES, a proprietorship business owned by Mr. SHRVAN KUMAR, having its registered business address at:
Plot No. 6, Bhola Vihar Colony, Mubarakpur, Semra Gaury Madiyao, Lucknow, Uttar Pradesh – 226013, India.
GSTIN: 09JAJPK5849D1Z8
1. Order Processing
Once an order is successfully placed and payment is confirmed, we will process the order for dispatch.
Orders are generally processed within [2–5 business days], subject to product availability, order verification and other operational requirements.
For customised, made-to-order or specially prepared products, processing time may be different. The applicable estimated timeline may be communicated to the customer before or after order confirmation.
2. Delivery Areas
We aim to deliver products to serviceable locations across India.
Delivery availability may depend on the customer’s location, product size, logistics partner and serviceability of the delivery address.
Certain remote or otherwise non-serviceable locations may not be eligible for delivery.
If an address is found to be non-serviceable after an order is placed, we will contact the customer regarding the available options.
3. Estimated Delivery Time
The estimated delivery time will depend on the customer’s location and the product ordered.
Generally, orders may be delivered within approximately [5–10 business days] after dispatch.
For large furniture/almirah products or locations requiring special transportation arrangements, delivery may take longer.
The delivery estimate is indicative and may vary due to circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping or delivery charges, if any, will be displayed during the checkout process or communicated to the customer before order confirmation.
Shipping charges may vary depending on:
- Delivery location
- Product size and weight
- Number of products ordered
- Transportation requirements
- Special handling requirements
5. Order Tracking
Where tracking information is available, customers may receive shipment/tracking details through their registered mobile number, email address or other communication channel.
Customers may use the provided tracking information to check the status of their shipment.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Customer name
- House/building number
- Street/locality
- City
- State
- PIN code
- Contact/mobile number
We shall not be responsible for delivery delays, failed deliveries or additional delivery attempts caused by incorrect or incomplete information provided by the customer.
7. Customer Availability at Delivery
Customers should ensure that they or an authorised person is available at the delivery address to receive the order.
If delivery cannot be completed because nobody is available, the logistics partner may make another delivery attempt or contact the customer for further instructions.
Additional delivery charges, if applicable due to repeated failed delivery attempts, may be communicated to the customer before being charged.
8. Inspection at the Time of Delivery
Customers are advised to inspect the package/product at the time of delivery.
If the package appears visibly damaged, opened, severely dented or tampered with, the customer should:
- Take photographs/videos of the package.
- Inform the delivery personnel where possible.
- Contact our customer support as soon as possible.
- Provide the order number and relevant photographs/videos.
For products where delivery inspection is applicable, customers should check the product for visible damage, missing parts or incorrect items.
9. Damaged Products During Transit
If a product is received damaged during transportation, the customer should notify us within [48 hours] of delivery.
The customer may be required to provide:
- Order number
- Photographs of the product
- Photographs of the packaging
- Unboxing video, where available
- Description of the damage
After reviewing the information, we may provide an appropriate resolution in accordance with our Return and Refund policies.
10. Wrong or Missing Product
If the customer receives a product different from the product ordered or finds that an item/part is missing, the customer should contact us as soon as possible and preferably within [48 hours] of delivery.
We may request photographs, videos, order details or other information to verify the issue.
After verification, an appropriate resolution may include replacement of the product/part, delivery of the missing item or another suitable remedy.
11. Delivery Delays
Although we make reasonable efforts to deliver orders within the estimated timeline, delivery may be delayed due to circumstances including:
- Weather conditions
- Transportation delays
- Natural disasters
- Public holidays
- Strikes or labour disruptions
- Government restrictions
- Courier/logistics issues
- Incorrect delivery information
- Remote or difficult-to-access locations
- Unforeseen operational circumstances
We will make reasonable efforts to assist customers in case of a significant delivery delay.
12. Large Furniture / Almirah Delivery
Because almirahs and other furniture products may be large or heavy, customers should ensure that the delivery location is reasonably accessible.
Customers should inform us in advance about any significant access restrictions, such as:
- Narrow entrances
- Narrow stairways
- Lack of lift access
- Restricted building entry
- Other access limitations
Delivery to a particular floor, room placement or installation may be subject to product-specific availability and may carry additional charges where applicable.
13. Installation
Installation or assembly, if offered, will depend on the particular product.
If installation is included with a product, the applicable terms will be mentioned on the product page or communicated to the customer.
If installation is not included, the customer may be responsible for assembly/installation unless otherwise agreed.
14. Undelivered or Returned Shipments
If an order is returned to us because of:
- Incorrect address
- Incomplete address
- Customer unavailable
- Customer refusal to accept delivery
- Repeated failed delivery attempts
- Other customer-related delivery issues
we may contact the customer regarding re-delivery or cancellation.
Any additional shipping or re-delivery charges, where applicable, may be communicated to the customer before being charged.
15. Cancellation After Dispatch
Once an order has been dispatched, cancellation may not be possible.
If cancellation is requested after dispatch, the request will be considered according to the status of the shipment and our Cancellation & Refund Policy.
16. Contact Us
For shipping or delivery-related queries, please contact:
Vanya Almirah
Operated by: SHREE VISHWAKARMA ENTERPRISES
Proprietor: SHRVAN KUMAR
Address: Plot No. 6, Bhola Vihar Colony, Mubarakpur, Semra Gaury Madiyao, Lucknow, Uttar Pradesh – 226013, India
GSTIN: 09JAJPK5849D1Z8